Pembroke Hospital is committed to providing the highest level of quality care to our patients. The Joint Commission’s gold seal of approval is a clear sign that we have demonstrated compliance to the most stringent standards of performance and take pride in our performance.
The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly at 781-829-7000.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at www.jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center”of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.
We are here to answer your questions and concerns 24 hours a day, seven days a week.
Please dial 911 or go to the nearest emergency room right away if you or a loved one is experiencing an acute crisis.
This form is for general questions about Pembroke Hospital’s services, programs, and admissions;
IT IS MONITORED DURING NORMAL BUSINESS HOURS ONLY.
Do not use this form if you have a medical emergency or urgent problem. Instead, please call us at 781-829-7000, or if you need immediate medical assistance, contact 911 or seek the nearest emergency room.
If you’re looking for an opportunity to build the career of your dreams and join a team of professionals passionate about helping patients, Pembroke Hospital is the place for you.